Simply sign up online or speak to an agent to walk you through our quick enrollment process.
We strive to be fair by offering electricity service with price protection.
We make sure that our agents are trained to provide you with the exceptional service you deserve.
We support a lifestyle which promotes sustainability and conservation through everyday activities.
Use your online account to follow your usage, pay your bill, or perform other account maintenance.
Our team is committed to offering you a competitive rate along with a one-of-a-kind experience.
True Power takes much pride in offering seamless sign up & exceptional customer service to make sure our customers understand how important they are to us. Sign up with us and you will understand what sets us apart from the rest.
To become a channel partner, click here.
Once you provide True Power with your zip code, you will see all of your options on our products page. You will be able to review all available products by term and cost and see any fees associated to the product.
A switch is when you change electricity providers for your current address. A move-out is when you move into a new address. If you move-out before your contract is set to expire, speak to one of our Customer Care agents to schedule a transfer of service.
No, when you sign up with True Power, we will notify your utility that you have switched. You do not have to contact your current electric provider but remember that you will be responsible for any termination penalties from your current provider if you break an existing contract.
Once you are approved for service with True Power, you shall receive a Welcome Letter or Email stating your selected plan, term and rate. You will also receive an Electricity Facts Label, Terms of Service and Your Rights as a Customer document. The Electricity Facts Label identifies rates and fees for your selected plan. The Terms of Service provides you with details and other specified fees for your service with True Power. And Your Rights as a Customer explains what your options are as a customer regarding your service with True Power.
